Generator Repair Services in Nairobi Bottom FAQs
Frequently Asked Questions
What generator capacity do I need for my home or business?
The right capacity depends on your power requirements. For homes, a 5-15 KVA generator typically suffices for essential appliances. Small businesses may need 15-50 KVA, while larger commercial operations might require 100-500 KVA or more. Our technical team can conduct a power audit to determine your exact needs.
Do you offer both new and used generators?
Yes, we stock both brand-new generators and high-quality ex-UK units. Our ex-UK generators offer excellent value while maintaining reliability and performance standards. All units undergo thorough inspection and testing before sale.
What’s included in your one-year warranty?
Our warranty covers all manufacturer’s defects in materials and workmanship. This includes engine components, alternator, control panels, and other factory-installed parts. Normal wear items and damage from misuse are excluded.
Do you provide installation and maintenance services?
Absolutely! We offer complete installation services by certified technicians, plus ongoing maintenance packages to keep your generator in optimal condition. Regular maintenance is crucial for reliability and longevity.
Can you deliver generators outside Nairobi?
Yes, we provide nationwide delivery and installation services across Kenya. Our logistics team ensures safe transport and professional setup regardless of your location.
What fuel types are available?
We offer diesel, petrol, and gas-powered generators. Diesel units are most popular for their efficiency and reliability, petrol generators offer good portability, and gas units provide clean operation where natural gas is available.
Do you rent generators for temporary needs?
Yes, we offer both sales and leasing options for generators ranging from 10 KVA to 1000 KVA. Rental terms are flexible to accommodate both short-term and long-term requirements.
How quickly can you deliver a generator in case of emergency?
We prioritize emergency deliveries and aim to dispatch units as quickly as possible. Contact our support team for immediate assistance and availability.
